As we explain in this paragraph, we offer you a money-back guarantee on all hosting plans if you cancel with us during the first 30 days after signup. For all reseller hosting plans, we offer you a money-back guarantee within the first 30 days after signup. The only way to cancel your account is by submitting a ticket via Email at firstname.lastname@example.org with a valid detailed reason as to why you are cancelling your service. We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. Please note that you cannot request and\or receive a refund in case if you have misunderstood a feature that is displayed on our website. It is your sole responsibility to clarify and confirm with us before you make a purchase. All Refunds are subject to the verification process by our billing department and will take up to 30 days for the return of payment. Maintenance charges will not be refunded under any circumstances, No Quote / Agreement cancellation Allowed. We or Client cannot cancel it.
THERE IS NO MONEY BACK GUARANTEE IF ANYONE VIOLATES OUR “ACCEPTABLE USE POLICY”
ALSO PLEASE NOTE THERE IS NO MONEY BACK GUARANTEE FOR : Any Setup Fees, Any Bank Transfer Charges, Domain Name Renewal/Registration/Transfer, Shared Hosting Renewals, Reseller Hosting Renewals, Upgrades to Hosting Service, SSL Certificates, Email Newsletter Marketing Plans, Dedicated Servers and VPS plans.
If you cancel your account after the money-back period, or after your account is renewed then unfortunately we will not be able to issue any refunds. RankMe1 also reserves the right to cancel your account any time with no-money-back, should an event occur in which proper evidence exists that a customer was exceptionally arrogant, rude or vulgar in communications with our staff.